Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daryl O'Connor

Daryl O'Connor

August 30, 2025

1  out of  5
rating by Daryl O'Connor
"Canceled a lot of polices before a big fire happened with no explanation as to why they were Canceled"
Profile photo of Jorgee Romero

Jorgee Romero

August 29, 2025

5  out of  5
rating by Jorgee Romero
"Alejandra at State Farm is amazing! She’s always so helpful, professional, and patient whenever I have questions about my insurance. She takes the time to explain everything clearly and makes sure I feel confident about my coverage. I really appreciate how quickly she responds and how much she truly cares about her clients. Thank you, Alejandra, for always going above and beyond!"
Profile photo of Chris Hicks

Chris Hicks

August 25, 2025

5  out of  5
rating by Chris Hicks
"Alejandra was very helpful keeping me good with State Farm."
Profile photo of Benjamin Ceraso

Benjamin Ceraso

August 20, 2025

5  out of  5
rating by Benjamin Ceraso
"Shea and his office staff are a perfect example of why I've been a State Farm customer for over 30 years. They embody the company's famous "Like a good neighbor, State Farm is there" philosophy by providing the personal, hometown service that has built the brand's reputation for over a century. It's this high-quality, personal care that makes me feel confident I'm not just a policy number, but a valued member of a community."
Profile photo of Michelle Pigoni

Michelle Pigoni

July 25, 2025

5  out of  5
rating by Michelle Pigoni
"Absolutely wonderful customer service ~ so friendly & helpful!"
Profile photo of Robert Driskell

Robert Driskell

July 23, 2025

5  out of  5
rating by Robert Driskell
"Mary and I feel fortunate to have a local State Farm Office where you can go to and have a awesome Staff that takes care of all our Insurance needs,This Year I have been with State Farm for 50 years"
Profile photo of SOJ51

SOJ51

July 20, 2025

5  out of  5
rating by SOJ51
"With an office located right here in Yreka, it makes it very convenient to stop in and talk to Shea Staszak or his staff whenever I have any questions about my policies. Every contact I've had with Shea and members in his office has always been a wonderful experience."
Profile photo of Stephen Edel

Stephen Edel

July 19, 2025

5  out of  5
rating by Stephen Edel
"I have been with State Farm for over fifty five years. Shea's office has always been very prompt and met my needs. I would recommend them."
Profile photo of Sierra Delgado

Sierra Delgado

July 16, 2025

5  out of  5
rating by Sierra Delgado
"Great agent!! Very helpful and quick to help."
Profile photo of Kathryn Staszak

Kathryn Staszak

July 16, 2025

5  out of  5
rating by Kathryn Staszak
"Shea is great and he has excellent team members! Would recommend for car insurance, got a great rate for my Kia!"
Profile photo of Alejandra Gutierrez

Alejandra Gutierrez

December 10, 2024

5  out of  5
rating by Alejandra Gutierrez
"We saved over 50 after we switched to State Farm, the team is friendly and helpful. They also respond quickly to any questions I have either by email or a phone call. If you are looking for a good insurance, I recommend State Farm. . ."
Profile photo of Adelyn Justice

Adelyn Justice

December 10, 2024

1  out of  5
rating by Adelyn Justice
"I would never recommend this office. I have used state farm for the last 4 years in redding and another state. Never have I had such difficulty as I did with this office. I worked with them for over 2 months to try to give them a chance to get things right and they could not figure it out. I did not have proper proof of insurance, they sent me 1 vehicle card with only my husband's name and 1 vehicle with a random name on it. Then they could not find my car in their system.I would call them, be forced to leave a voicemail and NEVER hear back. I don't live in town so getting into the office was a hassle. And eventually I did not want to go in for fear I could not be civil. I asked to transfer out of their office and that alone has taken several phone calls. If you want to keep your sanity and not dread dealing with simple car insurance, avoid this office at all cost."
Profile photo of Sarah Woods

Sarah Woods

November 5, 2024

5  out of  5
rating by Sarah Woods
"I was going through Aspire General and was very unhappy with their services and hidden fees! I came into Shea's state farm and he helped me understand what my current insurance company was doing and showed me that with State Farm I could pay $20 more, have no hidden fees, get comprehensive added and have 5x better coverage! I really appreciated having someone sit down and explain everything to me."
Profile photo of Kelli Duncan

Kelli Duncan

November 1, 2024

5  out of  5
rating by Kelli Duncan
"I been going through them for years. Yes they don't always answer their phone right when you call but they have always called me back within a reasonable time, they're always so friendly & will get things done fast. I have nothing bad to say about them."
Profile photo of Timothy Root

Timothy Root

October 18, 2024

1  out of  5
rating by Timothy Root
"Office is constantly closed during business hours. Never respond to voicemails or calls."
Profile photo of Bethany Sims

Bethany Sims

May 20, 2024

5  out of  5
rating by Bethany Sims
"Spoke to Jessica and she was right on it. She made a stressful situation so easy to handle."
Profile photo of rose Mccall

rose Mccall

May 20, 2024

5  out of  5
rating by rose Mccall
"I love the state farm team here in yreka! Everyone is very kind, helpful and I have never paid better prices! I highly recommend!"
We responded:
"Hi Rose, thank you so much for the review and your kinds words. We are here for you and if you need anything or have any questions, please feel free reach out anytime. "
Profile photo of Ashneel Sharma

Ashneel Sharma

April 30, 2024

1  out of  5
rating by Ashneel Sharma
"If there was zero, i would have given that. I initially called to setup the insurance with them and it went to voicemail. Did the quote online and later received a quote from his office on my email and to call him back. I called and left multiple voicemails but hear back from none. He called me and left me a voicemail on 04/18 but i was at work for 12hrs. After that i called multiple times and it all went on voicemail. Last week Friday 04/26 I called and then received a callback from his office and the lady told me she will have him call back but no callbacks yet. Worst customer service from this insurance agent."
We responded:
"Hello Ashneel, I appreciate your response and understand your frustration. I would be happy to connect with you today. We work hard to get back to everyone and I am sorry we failed to get back to you in a timely manner. "
Profile photo of Christopher Gould

Christopher Gould

March 25, 2024

4  out of  5
rating by Christopher Gould
"They are very professional and personable. I have no complaints. They deserve your business."
Profile photo of Felipe Duran

Felipe Duran

January 10, 2024

5  out of  5
rating by Felipe Duran
"Best insurance in town. My wife and I are more than happy with the service and been loyal members for years."
We responded:
"Thank you so much for the review Felipe. Our office is happy to help your family in any way we can and we will always be there for you. "
Profile photo of jestin vance-gydesen

jestin vance-gydesen

September 9, 2023

1  out of  5
rating by jestin vance-gydesen
"Don't have the need for quick service from this insurance agent. They do not answer the phone, and will take over 24 hours to return your call. Go anywhere else in Yreka for insurance services, you won't be disappointed for choosing some other insurance agent. If I could give less than 1 star, I absolutely would."
We responded:
"Good Morning Jestin, I would be happy to help you resolve any issues you may have. Please feel free to reach out to me at 5308424492 or email me at shea@agentshea.com. "
Profile photo of Helen Vos

Helen Vos

December 20, 2022

5  out of  5
rating by Helen Vos
"Shea and his team have always been so supportive and easy to contact in any type of event. During fire season has been absolutely rough and they have always been a phone call away and giving us the most support and resources possible. Super easy to work with and we are grateful for the customer service that we felt as if we were family."
We responded:
"Thank you Helen for the kind words and good luck on the new adventure and please let me know if you ever need anything. "
Profile photo of Jerry Billingsley

Jerry Billingsley

December 17, 2022

1  out of  5
rating by Jerry Billingsley
"Tired of being lied to from agent and state farm.."
We responded:
"Hi Jerry, I am sorry to hear you are upset and would be happy to review things with you. Please give me a call or come by the office anytime. I will do everything I can to assist you. Sincerely, "
Profile photo of Martha Williams

Martha Williams

November 7, 2022

1  out of  5
rating by Martha Williams
"We have had property outside Fort Jones insured with Shea Staszak for a number of years. I was notified last summer that we would need to make repairs which I did and sent pictures to his office . I called repeatedly and left messages. Occasionally a Jessica would answer the phone. I could never talk to Mr Staszak and he would not return my calls. When the fires started last summer, in Siskiyou County our State Farm Homeowners Policy was canceled. Luckily our area was spared. I have been with State Farm for many years also with my vehicles but I have NEVER. been treated as poorly as I was by Shea Staszak."
We responded:
"Thank you for the review Martha and I understand your frustration. The wildfire issues have been a challenge for us all. I am glad your home was spared. We were unable to keep the policy active even with the pictures submitted. I wish you the best and I am so glad you were safe. "
Profile photo of Tykeria Duran

Tykeria Duran

June 20, 2022

5  out of  5
rating by Tykeria Duran
"State Farm has been 100% amazing to me and my Family in the toughest times of our lives! I have nothing but good things to say about the company as a whole. Shea Staszak is also a great agent, highly recommended."
We responded:
"Thank you so much Tykeria for the review. I know these have been such challenging times for you and your family and we are always here to help in any way we can."